Holytans Beauty operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Holytans Beauty is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal information we collect or process. When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified. Depending on how you interact with the Services, we may collect: contact details (name, billing and shipping address, phone, email); financial information (payment card and account numbers, transaction details, payment confirmations); account information (username, password, preferences); transaction information (items viewed, carted, wishlisted, purchased, returned or cancelled); communications you send us; device information (device, browser, IP address, unique identifiers); and usage information about how you navigate the Services.
Sources. We collect this directly from you, automatically through the Services and cookies, from our service providers, and from our partners or other third parties.
How we use your personal information.
To provide, tailor and improve the Services: to perform our contract with you, process payments, fulfill orders, manage your account, arrange shipping, handle returns and exchanges, enable reviews, and personalize your shopping experience. For marketing and advertising: to send promotional communications by email, text or mail, and to show you relevant online ads. For security and fraud prevention: to authenticate your account and provide a secure payment experience. For communicating with you and providing customer support. And for legal reasons: to comply with applicable law and valid legal process and to enforce our terms.
How we disclose personal information. We may disclose your information to Shopify and other vendors who perform services on our behalf (IT, payment processing, analytics, customer support, cloud storage, fulfillment and shipping); to business and marketing partners to advertise to you, who use your information under their own privacy notices and whom you may opt out of via the Do Not Sell or Share link below; when you direct or consent to disclosure, such as to ship your products; within our corporate group; and in connection with a business transaction or to comply with legal obligations and protect our rights.
Relationship with Shopify. The Services are hosted by Shopify, which collects and processes information about your use of the Services to provide and improve them. Your information may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. Where Shopify is responsible for processing your personal information, you can learn more and exercise applicable rights through the Shopify Consumer Privacy Policy at privacy.shopify.com.
Third party links. The Services may link to sites operated by third parties. We are not responsible for the privacy or security of those sites, and their own terms and policies apply.
Children's data. The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. A parent or guardian may contact us to request deletion. We do not have actual knowledge that we sell or share the personal information of individuals under 16.
Security and retention. No security measures are perfect, and information sent to us may not be secure in transit, so please do not use unsecure channels for sensitive information. How long we keep your personal information depends on whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our policies. As a general guide, we keep order records as long as required for tax and legal purposes, marketing data until you unsubscribe or ask us to delete it, and technical data for no longer than 24 months.
Your rights and choices. Depending on where you live, you may have the right to access or know what personal information we hold, to delete it, to correct it, to receive a portable copy, and to opt out of the sale or sharing of your personal information for targeted advertising. These rights are not absolute and may apply only in certain circumstances.
If you visit our website with the Global Privacy Control opt-out signal enabled, we will, where applicable, treat this as a request to opt out for that browser and device; learn more at globalprivacycontrol.org. Other than Global Privacy Control, we do not recognize other "Do Not Track" signals. You may opt out of promotional emails at any time using the unsubscribe link in our emails; we may still send non-promotional messages about your account or orders.
California residents: you have the right to know what personal information we collect, to request deletion of your personal information, and to opt out of the sale of your personal information. To exercise any of these rights, contact us at shop@holytansbeauty.com, or use the Do Not Sell or Share My Personal Information link below. To protect you, we may need to verify your identity before acting on a request, and you may use an authorized agent with proof of authorization. We will respond within the time required by applicable law, and we will never discriminate against you for exercising your rights.
Complaints and international transfers. If you have complaints about how we process your personal information, contact us using the details below; depending on where you live, you may also appeal or lodge a complaint with your local data protection authority. We may transfer, store and process your personal information outside the country you live in, relying on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses where required.
Changes and contact. We may update this Privacy Policy from time to time and will post the revised version here with an updated date. Questions, or to exercise your rights, email us at shop@holytansbeauty.com.